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What is Sematime Parents Portal?

In most schools, parents typically receive updates on their children’s progress only during mid or end-of-term breaks, when they get report cards or exam results. However, by then, it’s often too late to intervene effectively.
Our portal offers real-time access to academic information, allowing parents to check grades, pay fees, send pocket money, and more—all from their phones, whenever needed.
Say goodbye to the days of limited access and fragmented communication channels.

Indeed with the parents portal, Sematime is ‘shule yangu mkononi’ – all you need from the school at your fingertips.

Dial *483*10#

Our USSD service works on any phone and does not need an internet connection. There are no extra charges you only pay KES 1.00 per session – from the time you dial the code till you exit. It works on both Safaricom and Airtel networks.

Install Android app

While USSD is great for a quick status update it is quite limiting on the amount of information it can display. For example, it’s not possible to display academic reports such as report cards, result slips or payment receipts from the school.

Use mobile web

For parents using non-Android gadgets then our mobile website is your preferred option. Just open this link on your device and proceed to input your phone number – https://mobile.sematime.com. It just works as good as the app.

Frequently asked questions

Do I need to register all the parents from my school and assign them login credentials for them to access the portal?

No you do not. Sematime automatically picks the parent details from the information you have saved in your student records. You do not need to create login credentials as Sematime generates one-time password for each parent that are sent via SMS. Please note that only parents whose phone numbers have been saved in your account can access the parents portal.

How much do you charge for this service?

Zero. This is a free service from Sematime. However, for it to work well the school must use any of other services: Academics, Messaging & Finances. Parents only incur the mobile service provider costs for data bundles or airtime in case of USSD.

What information can parents access on the portal?

Parents only access information that is relevant to their children. If they have multiple kids in the same school, then they need to choose the student to work with. Here is all the information parents can access:

  1. Messages sent by the school to their phone number.
  2. Fee balances, account statements, invoices and receipts for payments they have made.
  3. Exam results, report cards, result slips, discipline cases and other academic data for their children.

Register and join thousands of schools in Kenya using Sematime to deliver better learning outcomes.

Or download the Sematime app from Google Play Store.